SOURCES

Review the citations listed in our various Brand Intimacy materials.

BRAND INTIMACY 2017 REPORT - U.S.

1. Heisler, Y. (2016, December 22). Huge demand for Apple’s ‘boring’ iPhone 7 may lead to Apple’s highest revenue in history. BGR. Retrieved from http://bgr.com/2016/12/22/iphone-7-popularity-revenue-record/

2. McIntyre, H. (2016, December 7). Apple Music hits 20 million paid subscribers. Forbes. http://www.forbes.com/sites/hughmcintyre/2016/12/07/apple-music-hits-20-million-subscribers/#5820916715fe

3. Isaac, M., & Goel, V. (2016, May 5). Apple puts $1 billion in Didi, a rival to Uber in China. The New York Times. https://www.nytimes.com/2016/05/13/technology/apple-puts-1-billion-in-didi-a-rival-to-uber-in-china.html

4. Grossman, L. (2016, March 17). Inside Apple CEO Tim Cook’s fight with the FBI. Forbes. http://time.com/4262480/tim-cook-apple-fbi-2/

5. The Walt Disney Company. (2016). The Walt Disney Company reports fourth quarter and

6. Rodriguez, A. (2016, December 20). Disney made more money in a single year than any other movie studio—ever. Quartz. https://qz.com/868030/with-a-last-lift-from-rogue-one-disney-dis-made-more-money-in-a-single-year-than-any-other-movie-studio-ever/

7. Baysinger, T. (2016, December 21). Disney will create shows for Snapchat. Reuters. http://www.reuters.com/article/us-snapchat-walt-disney-content-idUSKBN14A24R

8. Makinen, J. (2016, June 6). Shanghai Disney officially opens: A peek inside. The Los Angeles Times. Retrieved from http://www.latimes.com/business/la-fi-shanghai-disney-opening-htmlstory.html

9. Kantor, J., & Streitfeld, D. (2015, August 8). Inside Amazon: Wrestling big ideas in a bruising workplace. The New York Times. https://www.nytimes.com/2015/08/16/technology/inside-amazon-wrestling-big-ideas-in-a-bruising-workplace.html?_r=0

10. Hardawar, D. (2016, December 5). Amazon Go is a grocery store with no checkout lines. Endgadget. https://www.engadget.com/2016/12/05/amazon-go-grocery-store/

11. Wahba, P. (2016, December 2). Amazon alone was responsible for 30% of cyber weekend revenue. Fortune. Retrieved from http://fortune.com/2016/12/02/amazon-cyber-monday-2/

12. Kim, E. (2016, September 23). Amazon’s Echo and Alexa could add $11 billion in revenue by 2020. Business Insider. Retrieved from http://www.businessinsider.com/amazon-echo-alexa-add-11-billion-in-revenue-by-2020-2016-9

13. Fleming, C. (2016, December 16). Harley-Davidson’s new Ultra Limited is beating with a brand-new heart. Los Angeles Times. Retrieved from http://www.latimes.com/business/autos/la-fi-hy-harley-davidson-ultra-limited-20161130-story.html

14. Hagerty, J. R. (2016, January 12). Harley-Davidson tries to rejuvenate motorcycle sales. The Wall Street Journal. Retrieved from http://www.wsj.com/articles/harley-davidson-tries-to-rejuvenate-motorcycle-sales-1452552030

15. Harley Davidson. (n.d.). December 1, 2016, http://investor.harley-davidson.com/phoenix.zhtml?c=87981&p=irol-demographics&locale=en_US&bmLocale=en_US

16. That buzz? Harley-Davidson confirms production electric motorcycle. (2016, June 14). http://www.foxnews.com/leisure/2016/06/14/that-buzz-harley-davidson-confirms-production-electric-motorcycle/

17. Masters, K. (2016, September 14). The Netflix backlash: Why Hollywood fears a content monopoly. The Hollywood Reporter. Retrieved from http://www.hollywoodreporter.com/features/netflix-backlash-why-hollywood-fears-928428

18. O’Brien, S. (2016, November 30). Netflix now lets you watch your favorite shows offline. CNN Money. Retrieved from http://money.cnn.com/2016/11/30/technology/netflix-download-feature/

19. Perez, S. (2016, December 5). Netflix becomes the top grossing iPhone app for the first time. Tech Crunch. Retrieved from https://techcrunch.com/2016/12/05/netflix-becomes-the-top-grossing-iphone-app-for-the-first-time/

20. Kohler, C. (2015, October 28). Mii avatars star in Nintendo’s first mobile game this march. Wired. Retrieved from https://www.wired.com/2015/10/miitomo-nintendo-mobile/

21. Kohler, C. (2016, September 8). Nintendo’s stock jumps, again, for mobile Mario. Wired. Retrieved from https://www.wired.com/2016/09/nintendo-mario-iphone-stock/

22. Porter, J., & Boyle, E. (2016, December 12). Nintendo Switch release date, news and features. Tech Radar. Retrieved from http://www.techradar.com/news/nintendo-switch-release-date-news-and-features

23. McWhertor, M. (2016, December 12). Nintendo’s first Universal Studios park attraction is called Super Nintendo World 34. Polygon. Retrieved from http://www.polygon.com/2016/12/12/13917504/super-nintendo-world-nintendo-universal-studios-japan-park-attraction

24. Reisinger, D. (2016, December 20). Samsung’s terrible 2016 wasn’t supposed to be this way. Fortune. Retrieved from http://fortune.com/2016/12/20/samsung-2016-year-in-review/

25. Lunden, I., & Lardinois, F. (2016, January 7). Samsung partners with Microsoft for Windows 10 IoT effort. Tech Crunch. Retrieved from https://techcrunch.com/2016/01/07/samsung-partners-with-microsoft-for-windows-10-iot-effort/

26. Reisinger, D. (2016, December 20). Samsung’s terrible 2016 wasn’t supposed to be this way. Fortune. Retrieved from http://fortune.com/2016/12/20/samsung-2016-year-in-review/

27. Archer, J. (2016, December 21). Samsung launching new class of TVs—Say hello to QLED. Forbes. Retrieved from http://www.forbes.com/sites/johnarcher/2016/12/21/samsung-to-launch-new-class-of-tvs-at-ces-say-hello-to-qled/#57c6023f1cbc

28. Whole Foods Market, Investor Relations. (2016, November 2). Whole Foods Market reports fourth quarter and fiscal year 2016 results [Press release]. Retrieved from http://investor.wholefoodsmarket.com/investors/press-releases/press-release-details/2016/Whole-Foods-Market-Reports-Fourth-Quarter-and-Fiscal-Year-2016-Results/default.aspx

30. Isidore, C. (2016, June 25). Whole Foods accused of massive overcharging. CNN Money. Retrieved from http://money.cnn.com/2015/06/25/news/companies/whole-foods-overcharging/

31. Garnick, C. (2016, September 14). The new 365 by Whole Foods in Bellevue is open.

32. Here’s a peek inside. Puget Sound Business Journal. Retrieved from http://www.bizjournals.com/seattle/news/2016/09/14/the-new-365-by-whole-foods-in-bellevue-is-open.html

33. Huet, E., Barnika, A., & Giammona, C. (2016, September 23). Whole Foods invests in Instacart at 2014 Valuation. Bloomberg Technology. Retrieved from https://www.bloomberg.com/news/articles/2016-09-23/whole-foods-invests-in-instacart-at-2014-valuation

34. BMW, Product Communications. (2016, November 3). Three years since the market launch of BMWi. 100,000 electrified BMW on the road. [Press release]. Retrieved from https://www.press.bmwgroup.com/global/article/detail/T0265529EN/three-years-since-the-market-launch-of-bmw-i-100-000-electrified-bmw-on-the-road

35. Trop, J. (2016, November 28). BMW’s venture capital arm is moving to Silicon Valley and looking for startups. Forbes. Retrieved from http://www.forbes.com/sites/jaclyntrop/2016/11/28/bmws-venture-capital-arm-is-moving-to-silicon-valley-and-looking-for-startups/#57050457761b 

36. Counts, R. (2016, December 21). BMW is creating an autonomous vehicle test center in Munich [Web log post]. Retrieved from http://www.autoblog.com/2016/12/21/bmw-autonomous-vehicle-test-center-munich/

37. Etherington, D. (2016, November 29). BMW, Daimler, Ford and VW to build high-power European EV charging network. Tech Crunch. Retrieved from https://techcrunch.com/2016/11/29/bmw-daimler-ford-and-vw-to-build-high-power-european-ev-charging-network/

38. Schmitt, B. (2016, November 29). Toyota and Volkswagen in fierce battle for world’s largest automaker title. Forbes. Retrieved from http://www.forbes.com/sites/bertelschmitt/2016/11/29/toyota-and-volkswagen-in-fierce-battle-for-worlds-largest-automaker-title/#34ccbe612900

39. Hawkins, A. J. (2016, May 24). Toyota is establishing a ‘strategic partnership’ with Uber, which is a really big deal. The Verge. Retrieved from http://www.theverge.com/2016/5/24/11762420/oyota-uber-partnership-investment-announced

40. Toyota. (2015, November 6). Toyota will establish new artificial intelligence research and development company [Press release]. Retrieved from http://newsroom.toyota.co.jp/en/detail/10171645/

41. Toyota is recalling more vehicles—And this time it has nothing to do with airbags. (2016, November 22). Fortune. Retrieved from http://fortune.com/2016/11/22/toyota-sienna-sliding-door-recall/

BRAND INTIMACY 2017 REPORT - MEXICO

1. American Express striving for growth. (2016, April 22). Business Insider.Retrieved from http://www.businessinsider.com/amex-striving-for-growth-2016-4

2. Apple abrirá su primera tienda en México este sábado. (2016). Retrieved from http://www.apple.com/mx/pr/library/2016/09/23-Apple-to-open-its-first-retail-store-in-Mexico-on-Saturday.html

3. René, P. (2015, January 26). American Express apuesta a las alianzas. El Universal Cartera. Retrieved from http://archivo.eluniversal.com.mx/finanzas-cartera/2015/impreso/american-express-apuesta-a-las-alianzas-116570.html

4. Martínez, T. (2015, July 27). Tener un medio de pago digital ayuda a centralizar la información. El Financiero.Retrieved from http://www.elfinanciero.com.mx/economia

5. American Express reinventa las ‘Mensualidades sin Intereses’ en sus tarjetas de crédito. (2016, May 16). Economía Hoy.Retrieved from http://www.economiahoy.mx/empresas-eAm-mexico/noticias/7590754/05/16/American-Express-reinventa-las-Mensualidades-sin-Intereses-en-sus-tarjetas-de-credito-.html

6. Nike company statistics. (n.d.). Statistic Brain.Retrieved from http://www.statisticbrain.com/nike-company-statistics/

7. Nike’s revenue worldwide from 2005 to 2016 (in million U.S. dollars). (n.d.). Retrieved from https://www.statista.com/statistics/241683/nikes-sales-worldwide-since-2004/

8. Nike México presenta el movimiento Chilangos Sin Límites. (2016, August 8). Uno TV.Retrieved from http://www.unotv.com/noticias/portal/deportes/detalle/nike-mexico-presenta-el-movimiento-chilangos-sinlimites-901282/

9. Ibid

10. Rarámuris: la nueva imagen de Nike. (2016). Univision. Retrieved from http://www.univision.com/noticias/noticias-de-mexico/raramuris-la-nueva-imagen-de-nike-fotos

11. Club America 2016 away football kit. (2016). Retrieved from http://news.nike.com/news/club-america-2016-away-kit

12. Heisler, Y. (2016, December 22). Huge demand for Apple’s ‘boring’ iPhone 7 may lead to Apple’s highest revenue in history. Retrieved from http://bgr.com/2016/12/22/iphone-7-popularity-revenue-record/

13. Apple abrirá su primera tienda en México este sábado. (2016). Retrieved from http://www.apple.com/mx/pr/library/2016/09/23-Apple-to-open-its-first-retail-store-in-Mexico-on-Saturday.html

14. Bansal, V. (2016, September 24). Apple quietly acquires Hyderabad-based AI startup Tuplejump. Economic Times.Retrieved from http://economictimes.indiatimes.com/small-biz/startups/applequietly-acquires-hyderabad-based-ai-startup-tuplejump/articleshow/54490013.cms

15. Brasileños pagan 56% más por un iPhone que en EU. (2016, July 8). Retrieved from http://www.forbes.com.mx/brasil-el-pais-donde-te-cuesta-mas-un-iphone/#gs.zyLCu9k

16. Isaac, M., & Goel, V. (2016, May 5). Apple puts $1 billion in Didi, a rival to Uber in China. The New York Times.Retrieved from https://www.nytimes.com/2016/05/13/technology/apple-puts-1-billion-in-didi-a-rival-to-uber-in-china.html

17. Statistics and facts about Google. (n.d.). Retrieved from https://www.statista.com/topics/1001/google/

18. Framke, C. (2016, September 27). Today’s Google Doodle celebrates the company’s 18th birthday. Vox. Retrieved from http://www.vox.com/2016/9/27/13062184/google-18th-birthday-anniversary-doodle-why

19. Batchelor, J. (2016, September 12). Google Launchpad Accelerator application opens for Brazil, India, Indonesia and Mexico. Retrieved from http://www.develop-online.net/news/google-launchpad-accelerator-application-opens-for-brazil-india-indonesia-and-mexico/0223983

20. Google generó 24,000 mdp par alas empresas en México. (2016, December 12). Forbes. Retrieved from http://www.forbes.com.mx/herramientas-google-24000-mdp-empresas/#gs.mx6An38

21. Reisinger, D. (2016, December 20). Samsung’s terrible 2016 wasn’t supposed to be this way. Retrieved from http://fortune.com/2016/12/20/samsung-2016-year-in-review/

22. Samsung tops Mexico smartphone market with 24% share. (2015, September 2). Retrieved from https://www.telecompaper.com/news/samsung-tops-mexico-smartphone-market-with-24-share–1100348

23. Ordaz, D. (2016, September 2). Samsung reemplazará el Galaxy Note 7 por explosión de baterías. Aristegui Noticias. Retrieved from http://aristeguinoticias.com/0209/kiosko/samsung-reemplazara-el-galaxy-note-7-en-mexico-eu-y-corea-por-explosion-de-baterias/

24. Archer, J. (2016, December 21). Samsung launching new class of TVs – say hello to QLED.Forbes. Retrieved from http://www.forbes.com/sites/johnarcher/2016/12/21/samsung-to-launch-new-class-of-tvs-at-ces-say-hello-to-qled/#62c8ba901cbc

25. Volkswagen’s worldwide vehicle production from 2006 to 2015 (in 1,000s). (2016). Retrieved from https://www.statista.com/statistics/272050/worldwide-vehicle-production-of-volkswagen-since-2006/

26. Boston, W. (2017, January 9). Volkswagen sales rise in 2016 despite scandal. Retrieved from http://www.marketwatch

27. Pollack, N. (2014, January 22). At VW’s Mexico plant, the biggest factory in North America still has room to grow. Yahoo!.Retrieved from https://www.yahoo.com/news/bp/vw-mexico-plant-biggest-car-factory-north-america-192656830.html

28. Ewing, J. (2015, September 22). Volkswagen says 11 million cars worldwide are affected in diesel deception. The New York Times.Retrieved from https://www.nytimes.com/2015/09/23/business/international/volkswagen-diesel-car-scandal.html?_r=0

29. Quijones, D. (2015, September 26). Volkswagen fallout hits Mexican economy. Wolf Street. Retrieved from http://wolfstreet.com/2015/09/26/volkswagen-shrapnel-hits-mexican-economy/

30. Levi’s dispara su beneficio un 80% en los nueve primeros meses y roza los 200 millones de dólares. (2016, October 12). Retrieved from http://www.modaes.com/empresa/20161012/levis-dispara-su-beneficio-un-80-en-los-nueve-primeros-meses-y-roza-los-200-millones-de-dolares-es.html

31. Levi’s y Google presentan chamarra inteligente. (2016, July 6). Retrieved from https://lideresmexicanos.com/innovacion/levis-y-google-presentan-chamarra-inteligente/

32. Levi’s dispara su beneficio un 80% en los nueve primeros meses y roza los 200 millones de dólares. (2016, October 12). Retrieved from http://www.modaes.com/empresa/20161012/levis-dispara-su-beneficio-un-80-en-los-nueve-primeros-meses-y-roza-los-200-millones-de-dolares-es.html

33. La Primera Levi’s Tailor shop de México. (2016, September 28). Compra Moda Nacional.Retrieved from http://compramodanacional.com/2016/09/la-primera-levis-tailor-shop-latinoamerica-esta-mexico/

34. Levi’s to leave F1 Mexico Grand Prix. (2016, October 28). Compra Moda Nacional. Retrieved from http://compramodanacional.com/2016/10/levis-saldra-la-pista-del-gran-premio-mexico-f1/

35. (2016). PayPal reports strong third quarter results.Retrieved from https://investor.paypal-corp.com/releasedetail.cfm?ReleaseID=994719

36. Gutiérrez, Ó. (2016, February 22). PayPal cierra alianzas en México y Brasil para impulsar pagos móviles. Retrieved from https://www.cnet.com/es/noticias/paypal-alianza-america-movil-pagos-moviles/

37. Costco seeks to increase its online sales by the hand of PayPal. (2016, August 17). Expansión.Retrieved from http://expansion.mx/empresas/2016/08/17/costco-busca-aumentar-sus-ventas-en-linea-de-la-mano-de-paypal

38. Takahashi, H. (2014, February 24). That’s how PayPal became 6 million users in AL. Retrieved from http://www.forbes.com.mx/asi-fue-como-paypal-se-hizo-de-6-millones-de-usuarios-en-al/#gs.Q2yFQOw

39. Statistics and facts about Sony. (n.d.). Retrieved from https://www.statista.com/topics/1917/sony/

40. Morales, C. (2016, August 12). Éstos son los 3 nuevos smartphones que Sony trae a México. Retrieved from http://www.forbes.com.mx/estos-los-3-nuevos-smartphones-sony-trae-mexico/#gs.mx6An38

41. Sony recicla más de 36 toneladas de tecnobasura. (2016, November 30). Retrieved from https://lideresmexicanos.com/noticias/sony-recicla-mas-de-36-toneladas-de-tecnobasura/

42. Petski, D. (2016, January 18). ‘Blue Demon’ series based on Mexican wrestling great in works by Sony TV & Televisa. Retrieved from http://deadline.com/2016/01/blue-demon-drama-series-mexico-wrestler-sony-pictures-tv-televisa-1201685686/

43. (2015). Transformation with Value. Monterrey, Mexico

44. Ibid

45. Ibid

46. Cómo los smartphones ayudarán a bancarizar México. (2016, August 22). El Financiero.Retrieved from http://www.elfinanciero.com.mx/tech/como-los-smartphones-ayudaran-a-bancarizar-mexico.html

47. Ibid

48. Buró de Entidades Financieras. (n.d.). Retrieved from http://www.condusef.gob.mx/Revista/index.php/usuario-inteligente/servicios-financieros/412-buro-de-entidades-financieras

49. González A. R. (2015, March 1). Hay “signos de sobre endeudamiento” familiar, advierte Carstens. La Jornada.Retrieved from http://www.jornada.unam.mx/ultimas/2015/12/01/signos-de-sobre-endeudamiento-en-familias-advierte-carstens-5392.html

50. Venta de autos en AL cerrará el 2016 con numerous negativos. (2016, November 24). El Economista.Retrieved from http://eleconomista.com.mx/industria-global/2016/11/24/venta-autos-cerrara-2016-numeros-negativos

51. Ibid

52. Ibid

53. Connelly, T. (2015, September 28). Study reveals how public perception of Volkswagen changed throughout scandal. The Drum.Retrieved from http://www.thedrum.com/news/2015/09/28/study-reveals-how-public-perception-volkswagen-changed-throughout-scandal

54. Tsuru tendrá que salir del mercado: Nissan México. (2016, June 13). El Financiero.Retrieved from http://www.elfinanciero.com.mx/empresas/nissan-alista-adios-al-tsuru-en-mexico.html

55. Buró de Entidades Financieras. (n.d.). Retrieved from http://www.condusef.gob.mx/Revista/index.php/usuario-inteligente/servicios-financieros/412-buro-de-entidades-financieras

BRAND INTIMACY REPORT 2017 - UAE

1. Shuey, S. (2016, May 21). Apple to expand UAE operations. Gulf News. Retrieved from http://gulfnews.com/business/sectors/technology/apple-to-expand-uae-operations-1.1832023

2. John, I. (2016, December 29). UAE mobile connections surge to 18m. Khaleej Times. Retrieved from http://www.khaleejtimes.com/technology/uae-mobile-connections-surge-to-18m

3. Maceda, C. (2016, December 27). UAE’s most attractive employers revealed. Gulf News. Retrieved from http://gulfnews.com/business/sectors/employment/uae-s-most-attractive-employers-revealed-1.1952157

4. Isaac, M., & Goel, V. (2016, May 5). Apple puts $1 billion in Didi, a rival to Uber in China. The New York Times. Retrieved from https://www.nytimes.com/2016/05/13/technology/apple-puts-1-billion-in-didi-a-rival-to-uber-in-china.html

5. Bansal, V. (2016, September 24). Apple quietly acquires Hyderabad-based AI startup Tuplejump. Economic Times. Retrieved from http://economictimes.indiatimes.com/small-biz/startups/applequietly-acquires-hyderabad-based-ai-startup-tuplejump/articleshow/54490013.cms

6. BMW profits accelerate despite falling behind Mercedes. (2016, August 2). The National. Retrieved from http://www.thenational.ae/business/economy/bmw-profits-accelerate-despite-falling-behind-mercedes

7. BMW launches augmented reality showrooms. (2017, January 5). Gulf News. Retrieved from http://gulfnews.com/business/sectors/automotives/bmw-launches-augmented-reality-showrooms-1.1956567

8. BMW to use UAE aluminum to make some engines. (2016, November 16). Emirates Business. Retrieved from http://emirates-business.ae/bmw-to-use-uae-aluminium-to-make-some-engines/

9. Albatha Holding and BMW finance UAE launch new captive auto financing in compliance with Islamic law. (n.d.). Capital Business. Retrieved from http://www.capitalbusiness.me/news/details/1028

10. Statistics and facts about Ford. (n.d.). Statista. Retrieved from https://www.statista.com/topics/1886/ford/

11. Ford Explorer named 2016 Middle East Car of the Year ‘Best Midsize SUV.’ (2016, April 7). Albawaba. Retrieved from http://www.albawaba.com/business/pr/ford-explorer-named-2016-middle-east-car-year-%E2%80%98best-midsize-suv%E2%80%99-826304

12. Pluckrose, S. (2016, February 14). Ford F150 wins 7DAYS Car of The Year. 7DAYS. Retrieved from https://7days.ae/ford-f150-wins-7days-car-year/80851

13. Sequeira, J. (2016, February 28). Ford trucks: A new force to reckon with in the GCC. ME Construction News. Retrieved from http://meconstructionnews.com/10654/ford-trucks-a-new-force-to-reckon-with-in-the-gcc

14. Al Tayer Group donates ambulances to Emirates Red Crescent. (2016). Gulf News. Retrieved from http://gulfnews.com/news/uae/society/al-tayer-group-donates-ambulances-to-emirates-red-crescent-1.1874996

15. Selected luxury car brands: Global sales in 2015 (in units). (n.d.). Statista. Retrieved from https://www.statista.com/statistics/262921/global-production-of-luxury-cars-by-make/

16. Lexus hybrid sales grow by 180 percent in the UAE. (2016, November 21). 7DAYS. Retrieved from https://7days.ae/lexus-hybrid-sales-grow-180-per-cent-uae

17. Qatar expected to have 912,000 cars by 2020. (2016, December 8). Thomson Reuters Zawya. Retrieved from http://www.zawya.com/mena/en/story/Qatar_expected_to_have_912000_cars_by_2020-ZAWYA20161209060936/

18. Hanif, N. (2016, June 29). Hundreds of Toyota and Lexus cars recalled in UAE. The National. Retrieved from http://www.thenational.ae/uae/hundreds-of-toyota-and-lexus-cars-recalled-in-uae

19. Selected luxury car brands: Global sales in 2015 (in units). (n.d.). Statista. Retrieved from https://www.statista.com/statistics/262921/global-production-of-luxury-cars-by-make/

20. Audi opens world’s first Audi Sport Center in Abu Dhabi. (2016, October 27). Khaleej Times. Retrieved from http://www.khaleejtimes.com/business/auto/audi-opens-worlds-first-audi-sport-center-in-abu-dhabi

21. Nagraj, A. (2016, November 13). Two Audi R8 supercars join Dubai police fleet. Gulf Business. Retrieved from http://gulfbusiness.com/two-audi-r8-supercars-join-dubai-police-fleet/

22. HIA welcomes Audi fleet to shuttle passengers. (2016, November 1). Gulf Times. Retrieved from http://www.gulf-times.com/story/519563/HIA-welcomes-Audi-fleet-to-shuttle-passengers

23. Ali and Sons to open the first Audi Sport Center in the world in Abu Dhabi. (2016, October 24). AbuDhabi. Retrieved from http://www.audi-abudhabi.com/me_partner/p_aeau000001/en/company/news.detail.news~pool~2016~10~sport.html

24. Statistics and facts about Google. (n.d.). Statista. Retrieved from https://www.statista.com/topics/1001/google/

25. Google launches Dubai 360-degree imagery ahead of 45th National Day. (2016, November 28). Gulf News. Retrieved from http://gulfnews.com/news/uae/society/google-launches-dubai-360-degree-imagery-ahead-of-45th-national-day-1.1936443

26. Townsend, S. (2016, December 6). Google’s Pixel smartphone to launch in MidEast ‘within two years,’ says CEO. Arabian Industry. Retrieved from http://www.arabianindustry.com/comms/news/2016/dec/6/googles-pixel-smartphone-to-launch-in-mideast-within-two-years-says-ceo-5561972/

27. Ghoshal, A. (2016, January 14). Google Play Books start a new chapter in 9 new countries. The Next Web. Retrieved from http://thenextweb.com/google/2016/01/14/google-play-books-starts-a-new-chapter-in-9-new-countries/#

28. Behrmann, E., & Reiter, C. (2016, April 12). Mercedes sales climb twice as fast as BMW in first quarter. Bloomberg. Retrieved from https://www.bloomberg.com/news/articles/2016-04-12/mercedes-sales-climb-twice-as-fast-as-bmw-in-the-first-quarter

29. Mercedes-Benz completes first automated drive on Dubai-Abu Dhabi highway. (2016). Arabian Business. Retrieved from http://www.arabianbusiness.com/mercedes-benz-completes-first-automated-drive-on-dubai-abu-dhabi-highway-652961.html

30. Mercedes’ Mena milestone with handover of 100,000th heavy-duty lorry. (2016, September 5). The National. Retrieved from http://www.thenational.ae/business/economy/mercedes-mena-milestone-with-handover-of-100000th-heavy-duty-lorry

31. Ellis, D. (2016, April 17). Mercedes-Benz says Middle East growth slowing. Gulf Business. Retrieved from http://gulfbusiness.com/mercedes-benz-says-middle-east-growth-slowing/

32. Ibid

33. DED and Louis Vuitton Moët Hennessy team up to combat counterfeiting and educate consumers. (2016, July 19). Thomson Reuters Zawya. Retrieved from https://www.zawya.com/mena/en/story/DED_and_Louis_Vuitton_Moeumlt_Hennessy_team_up_to_combat_counterfeiting_and_educate_consumers-ZAWYA20160719092128/

34. In numbers: Bad start for luxury in 2016. (2016, April 24). AME Info. Retrieved from http://ameinfo.com/luxury-lifestyle/lifestyle/in-numbers-luxury-brands-up-for-a-bad-start-in-2016/

35. Brand value of the leading 10 most valuable luxury brands worldwide in 2016 (in million U.S. dollars). (n.d.). Statista. Retrieved from https://www.statista.com/statistics/267948/brand-value-of-the-leading-10-most-valuable-luxury-brands-worldwide/

36. Statistics and facts on Hilton Worldwide. (n.d.). Statista. Retrieved from https://www.statista.com/topics/1880/hilton-worldwide/

37. Ibid

38. Hilton ‘top hospitality company to work for in the UAE.’ (2016, March 14). Trade Arabia.

http://www.tradearabia.com/news/TTN_302808.html

39. Caswell, M. (2017, January 10). Hilton opens first Curio property in Middle East. Business Traveller.

https://www.businesstraveller.com/business-travel/2017/01/10/hilton-opens-first-curio-property-middle-east/

40. Hilton ‘top hospitality company to work for in the UAE.’ (2016, March 14). Trade Arabia. Retrieved from http://www.tradearabia.com/news/TTN_302808.html

In numbers: Bad start for luxury in 2016. (2016, April 24). AME Info. Retrieved from http://ameinfo.com/luxury-lifestyle/lifestyle/in-numbers-luxury-brands-up-for-a-bad-start-in-2016/

41. The world’s most valuable brands: #32 Nescafe. (2016). Forbes. Retrieved from http://www.forbes.com/companies/nescafe/

42. Halligan, N. (2016, September 9). Slimming down: Nestlé Middle East CEO Yves Manghardt. Arabian Business. Retrieved from http://www.arabianbusiness.com/slimming-down-nestl-middle-east-ceo-yves-manghardt-645052.html

43. Nestle sales beat estimates on Nescafe, Nespresso coffee. (2016, April 14). Gulf News. Retrieved from http://gulfnews.com/business/sectors/retail/nestle-sales-beat-estimates-on-nescafe-nespresso-coffee-1.1712146

44. Gretler, C. (2016, April 14). Nestle sales beat estimates on coffee as competition heats up. Bloomberg. Retrieved from https://www.bloomberg.com/news/articles/2016-04-14/nestle-revenue-beats-estimates-on-nescafe-nespresso-coffee

Articles

Women & Brand Intimacy (2017)

  1. Brennan, B. (2015, January 21). Top 10 Things Everyone Should Know About Women Consumers. Forbes. Retrieved from https://www.forbes.com/sites/bridgetbrennan/2015/01/21/top-10-things-everyone-should-know-about-women-consumers/#468301056a8b
  2. eMarketer. (2015, December 21).U.S. Retail Sales to Near $5 Trillion in 2016. Retrieved from https://www.emarketer.com/Article/US-Retail-Sales-Near-5-Trillion-2016/1013368

  3. KPMG. (2016, July 14). Chemical suppliers keep pace with global personal care markets. Retrieved from https://home.kpmg.com/xx/en/home/insights/2016/07/chemical-suppliers-keep-pace-global-personal-care-markets.html
  4. Deloitte. (2016). 2017 Consumer Products Industry Outlook. Retrieved from https://www2.deloitte.com/us/en/pages/consumer-business/articles/consumer-products-industry-outlook.html
  5. Greenwood, S., Perrin, A., & Duggan, M. (2016, November 11). Social Media Update 2016. Retrieved from http://www.pewinternet.org/2016/11/11/social-media-update-2016/
  6. Coffee, P. (2014, June 26). STUDY: Advertisers Don’t Understand Women. AdWeek. Retrieved from http://www.adweek.com/agencyspy/study-advertisers-dont-understand-women/68869

It's Showtime for Media & Entertainment Brands

  1. Bothun, D., & Vollmer, C.A.H. (n.d.). 2016 entertainment & media industry trends, PwC. Retrieved February 6, 2017 from http://www.strategyand.pwc.com/trends/2016-entertainment-media-industry-trends

  2. 2016, February 16. How video-on-demand has grown in the past few years, eMarketer. Retrieved February 6, 2017 from https://www.emarketer.com/Article/How-Video-on-Demand-Has-Grown-Past-Few-Years/1013591

  3. 2016, March 11. How network TV figured out binge-watching. Fortune. Retrieved February 8, 2017 from http://fortune.com/2016/03/11/netflix-changing-game-network-tv/
  4. Shavit, N. (2016, June 28). America’s Netflix addiction: binge-watching is on a rise, while active user counts decline. Jumpshot. Retrieved February 9, 2017 from https://www.jumpshot.com/americas-netflix-addiction-binge-watching-rise-active-user-counts-decline/

  5. Webber, T., & Swanson, E. (2016, April 18). Americans may be happy with their friends and finances, but the federal government is making them see red. U.S. News & World Report. Retrieved February 9, 2017 from https://www.usnews.com/news/politics/articles/2016-04-18/poll-americans-angry-with-federal-government-happy-at-home

  6. Chozick, A., & Thee-Brenan, M. (2016, July 14). Poll finds voters in both parties unhappy with their candidates. The New York Times, p. A15. Retrieved February 9, 2017 from https://www.nytimes.com/2016/07/15/us/politics/hillary-clinton-donald-trump-poll.html

  7. Schoen, D.E. (2016, May 26). Clinton vs. Trump makes many Americans unhappy. Here’s what voters really want in 2016. Fox News. Retrieved February 9, 2017 from http://www.foxnews.com/opinion/2016/05/26/clinton-vs-trump-makes-many-americans-unhappy-heres-what-voters-really-want-in-2016.html

  8. Hibberd. J. (2008, November 18). Unhappy people watch more TV: study. Reuters. Retrieved February 9, 2017 from http://www.reuters.com/article/us-misery-idUSTRE4AH2WA20081118

  9. Lubin, G. (2016, December 30). Data reveals the 20 most popular TV shows of 2016. Business Insider. Retrieved February 7, 2017 from http://www.businessinsider.com/most-popular-tv-shows-2016-12

  10. Baidawi, A. (2016, April 1). Star Wars, Marvel, Pixar: Why Disney bought them all. INTHEBLACK. Retrieved February 9, 2017 from https://intheblack.com/articles/2016/04/01/star-wars-marvel-pixar-why-disney-bought-them-all

  11. Huddleston Jr., T. (2016, December 19). ‘Rogue One’ officially makes Disney Hollywood’s first $7 billion studio. Fortune. Retrieved February 9, 2017 from http://fortune.com/2016/12/19/disney-7-billion-box-office/

  12. Guerrasio, J. (2016, December 29). The 10 highest-grossing movies of 2016, ranked. Business Insider. Retrieved February 9, 2017 from http://www.businessinsider.com/highest-grossing-movies-of-2016-ranked-2016-12

  13. Alexander, J. (2017, February 7). Disney’s Star Wars theme park to open in 2019, Avatar’s this summer (correction). Polygon. Retrieved February 7, 2017 from http://www.polygon.com/2017/2/7/14541824/disney-star-wars-land-avatar-world

  14. Shavit, N. (2016, June 28). America’s Netflix addiction: binge-watching is on a rise, while active user counts decline. Jumpshot. Retrieved February 9, 2017 from https://www.jumpshot.com/americas-netflix-addiction-binge-watching-rise-active-user-counts-decline/

  15. n.d. Number of Netflix streaming subscribers worldwide from 3rd quarter 2011 to 4th quarter 2016 (in millions). Statista. Retrieved February 7, 2017 from https://www.statista.com/statistics/250934/quarterly-number-of-netflix-streaming-subscribers-worldwide/

  16. Egan, M. (2015, July 16). Netflix is up over 500% in 5 years. CNN Money. Retrieved February 7, 2017 from http://money.cnn.com/2015/07/16/investing/netflix-stock-surge/

  17. Spangler, T. (2016, March 3). Netflix caused 50% of U.S. TV viewing drop in 2015 (study). Variety. Retrieved February 7, 2017 from http://variety.com/2016/digital/news/netflix-tv-ratings-decline-2015-1201721672/

  18. Levine-Weinberg, A. (2016, January 10). Netflix, Inc. completes its global expansion (with 1 big asterisk). The Motley Fool. Retrieved February 7, 2017 from https://www.fool.com/investing/general/2016/01/10/netflix-inc-completes-its-global-expansion-with-on.aspx

  19. Masters, K. (2016, September 14). The Netflix backlash: why Hollywood fears a content monopoly. The Hollywood Reporter. Retrieved February 7, 2017 from http://www.hollywoodreporter.com/features/netflix-backlash-why-hollywood-fears-928428

  20. Barrett, B. (2016, March 27). Netflix’s grand, daring, maybe crazy plan to conquer the world. Wired. Retrieved February 9, 2017 from https://www.wired.com/2016/03/netflixs-grand-maybe-crazy-plan-conquer-world/

  21. Alba, D. (2016, November 30). Rejoice! You can download Netflix shows now for an offline binge fix. Wired. Retrieved February 7, 2017 from https://www.wired.com/2016/11/netflix-offline-viewing/

  22. Perez, S. (2016, December 5). Netflix becomes the top grossing iPhone app for the first time. TechCrunch. Retrieved February 7, 2017 from https://techcrunch.com/2016/12/05/netflix-becomes-the-top-grossing-iphone-app-for-the-first-time/
  23. Siegal, J. (2017, January 10). The most popular Netflix, Amazon and Hulu shows of 2016. BGR. Retrieved February 9, 2017 from http://bgr.com/2017/01/10/most-popular-streaming-shows-2016/

Apparel Brands and Brand Intimacy

  1. Banjo, S. (2016, September 20). Amazon Eats the Department Store. Retrieved January 26, 2017, from https://www.bloomberg.com/gadfly/articles/2016-09-20/amazon-clothing-sales-could-soon-top-macy-s
  2. Monllos, K. (2015, September 7). Why Fashionable Millennials Are Flocking to Online Brands for Wardrobe Basics. Retrieved January 26, 2017, from http://www.adweek.com/brand-marketing/why-fashionable-millennials-are-flocking-online-brands-wardrobe-basics-166732/
  3. Brannigan, M. (2016, November 23). Must Read: Madewell Continues to Outpace J.Crew, U.S. Online Holiday Sales to Exceed $100 Billion. Retrieved January 26, 2017, from http://fashionista.com/2016/11/jcrew-third-quarter-earnings
  4. Gustafson, K., & Schoen, J. W. (2017, January 05). Is your Sears or Macy’s closing? Here’s a look at the stores that will go dark. Retrieved January 27, 2017, from http://www.cnbc.com/2017/01/04/is-your-sears-or-macys-closing-heres-a-look-at-the-stores-that-will-go-dark.html

Comparing the Apple Watch Launch to Other Apple Launches

  1. Miller, Chance. “Apple Watch sales hit 5.1M during Q4 2015, pushing smartwatches ahead of Swiss watch for first time.” 9to5Mac. 18 Feb. 2016. Web. 7 Mar. 2016. < http://9to5mac.com/2016/02/18/smartwatch-sales-outpace-swiss-watch-sales/>

  2. “The Worldwide Wearables Market Leaps 126.9% in the Fourth Quarter and 171.6% in 2015, According to IDC.” IDC. 23 Feb. 2016. Web. 7 Mar. 2016. <http://www.idc.com/getdoc.jsp?containerId=prUS41037416>

  3. Tibken, Shara. “How well is the Apple Watch selling? Tim Cook remains mum.” CNET. 27 Apr. 2015. Web. 7 Mar. 2016 <http://www.cnet.com/news/how-well-did-the-apple-watch-sell-tim-cook-remains-mum/>;

  4. King, Hope. “Apple Watch had a disappointing holiday quarter.” CNN Money. 24 Feb. 2016. Web. 7 Mar. 2016 <http://money.cnn.com/2016/02/24/technology/apple-watch-sales/index.html>

  5. “The Worldwide Wearables Market Leaps 126.9% in the Fourth Quarter and 171.6% in 2015, According to IDC.” IDC. 23 Feb. 2016. Web. 7 Mar. 2016. <http://www.idc.com/getdoc.jsp?containerId=prUS41037416>

  6.  Olson, Parmy. “Apple Watch: Analysts Expect Mediocre Sales.” Forbes. 10 Mar. 2015. Web. 7 Mar. 2016 <http://www.forbes.com/sites/parmyolson/2015/03/10/apple-watch-analysts-expect-mediocre-sales/#1d709c419c08>

  7. “Apple Debuts at the Number Two Spot as the Worldwide Wearables Market Grows 223.2% in 2Q15, Says IDC.” IDC. 27 Aug. 2015. Web. 7 Mar. 2016. <http://www.idc.com/getdoc.jsp?containerId=prUS25872215>;

  8. “Worldwide Wearables Market Soars in the Third Quarter as Chinese Vendors Challenge the Market Leaders, According to IDC.” IDC. 3 Dec. 2015. Web. 7 Mar. 2016. <http://www.idc.com/getdoc.jsp?containerId=prUS40674715>;

  9. “iPhone, iPad and iPod sales from 1st quarter 2006 to 1st quarter 2016 (in million units).” Statista. <http://www.statista.com/statistics/253725/iphone-ipad-and-ipod-sales-comparison/>

  10. Bohn, Dieter. “Early Apple Watch sales beat the original iPhone and iPad, but no firm numbers yet.” The Verge. 21 Jul. 2015. Web. 7 Mar. 2016. <http://www.theverge.com/2015/7/21/9010781/apple-watch-sales-numbers-apple-quarterly-earnings>

  11. “Apple Debuts at the Number Two Spot as the Worldwide Wearables Market Grows 223.2% in 2Q15, Says IDC.” IDC. 27 Aug. 2015. Web. 7 Mar. 2016. <http://www.idc.com/getdoc.jsp?containerId=prUS25872215>;

  12. “Worldwide Wearables Market Soars in the Third Quarter as Chinese Vendors Challenge the Market Leaders, According to IDC.” IDC. 3 Dec. 2015. Web. 7 Mar. 2016. <http://www.idc.com/getdoc.jsp?containerId=prUS40674715>; 

  13. “iPhone, iPad and iPod sales from 1st quarter 2006 to 1st quarter 2016 (in million units).” Statista. Web. 7 Mar. 2016 <http://www.statista.com/statistics/253725/iphone-ipad-and-ipod-sales-comparison/>

  14. Desarnauts, Bernard. “Dissatisfaction Learnings: First insights into unsatisfied Apple Watch owners.” Medium. 30 Nov. 2015. Web. 7 Mar. 2016. <https://medium.com/wristly-thoughts/dissatisfaction-learnings-48c26d564bc1#.njy2u5gob>

  15.   “Apple Watch Study: Part 1: An Entirely New Kind of Intimate.” MBLM. <http://mblm.com/apple-watch/an-entirely-new-kind-of-intimate/>

  16. “Apple Watch Study: Part 3: The Six-Month Itch.” MBLM<http://mblm.com/apple-watch/apple-watch-study-part-3-the-six-month-itch>

  17. Desarnauts, Bernard. “Dissatisfaction Learnings: First insights into unsatisfied Apple Watch owners.” Medium. 30 Nov. 2015. Web. 7 Mar. 2016. <https://medium.com/wristly-thoughts/dissatisfaction-learnings-48c26d564bc1#.njy2u5gob>

  18. “Apple Watch Study: Part 3: The Six-Month Itch.” MBLM<http://mblm.com/apple-watch/apple-watch-study-part-3-the-six-month-itch>

  19. Desarnauts, Bernard. “Dissatisfaction Learnings: First insights into unsatisfied Apple Watch owners.” Medium. 30 Nov. 2015. Web. 7 Mar. 2016. <https://medium.com/wristly-thoughts/dissatisfaction-learnings-48c26d564bc1#.njy2u5gob>

  20. Desarnauts, Bernard. “First large scale Apple Watch customer satisfaction study.” Medium. 19 Jul. 2015. Web. 7 Mar. 2016. <https://medium.com/wristly-thoughts/wristly-apple-watch-insider-s-report-12-35463dc919b2#.ilgzfaf67>

  21. “Benchmarks By Company.” ACSI. < http://www.theacsi.org/index.php?option=com_content&view=article&id=149&catid=&Itemid=214&c=Apple&i=Personal+Computers>

  22. Elmer-DeWitt, Philip. “iPhone scores 79% in customer satisfaction survey; RIM trails at 54%.” Fortune. 1 Apr. 2008. Web. 7 Mar. 2016. <http://fortune.com/2008/04/01/iphone-scores-79-in-customer-satisfaction-survey-rim-trails-at-54/>

  23. “ChangeWave Research: Consumer Apple iPhone Trends.” ChangeWave Research. 10 Aug. 2007. Web. 7 Mar. 2016. <http://www.changewave.com/assets/alliance/reports/iphone_20070810/iphone_20070810.pdf>

Women and Brand Intimacy

  1. “Top 10 Things Everyone Should Know About Women Consumers,” Forbes, 21 Jan. 2015. http://www.forbes.com/sites/bridgetbrennan/2015/01/21/top-10-things-everyone-should-know-about-women-consumers/#340f5e3c2897

  2. “Top 10 Trusted Brands: What Brands to Male and Female Consumers Trust the Most?” Nielsen, 31 Aug. 2015.

  3. “Decoding the Fem

Amazon Wins the Battle for Customer Intimacy

    1. “Reinventing Retail: What Businesses Need to Know for 2015.” Walker Sands Communications. Web. 18 Nov 2015 <http://www.walkersands.com/pdf/2015-future-of-retail.pdf>
    2. Financial Statements for Amazon.com, Inc.” Bloomberg Business. Web. 18 Sept. 2015. <http://www.bloomberg.com/research/stocks/financials/financials.asp?ticker=AMZN>
    3. Kelleher, Kevin. “Amazon’s Secret Weapon is Making Money Like Crazy.” Time. 23 Oct 2015. <http://time.com/4084897/amazon-amzn-aws/>

Why Travel & Leisure Brands Are The Least Intimate

    1. “Supplier or OTA? How U.S. Online Travelers Decide Where to Shop and Book.” Phocuswright. Sep 2015. Web. <http://www.phocuswright.com/Free-Travel-Research/How-US-Online-Travelers-Decide-Where-To-Shop-And-Book#.Vij8PhCrRBw>
    2. “Travel Consumer 2015, Engaging the empowered holidaymaker” Deloitte. Web. 2015. <https://www2.deloitte.com/content/dam/Deloitte/uk/Documents/consumer-business/deloitte-uk-travel-consumer-2015.pdf>
    3. Del Rosso, Laura. “Marketing: Referrals are a must for travel agents.” Travel Weekly. 17 Aug 2015. Web. <http://www.travelweekly.com/ConsumerSurvey2015/Pass-it-on-Referrals-are-a-must-for-travel-agents>
    4. “Supplier or OTA? How U.S. Online Travelers Decide Where to Shop and Book.” Phocuswright. Sep 2015. Web. <http://www.phocuswright.com/Free-Travel-Research/How-US-Online-Travelers-Decide-Where-To-Shop-And-Book#.Vij8PhCrRBw>
    5. Chipkin, Harvey. “Review sites guide travelers, especially affluent ones.” Travel Weekly. 17 Aug 2015. Web. <http://www.travelweekly.com/ConsumerSurvey2015/Making-a-choice-Review-sites-guide-travelers-especially-affluent-ones>
    6. Tunney, Donna. “Trip Lengths: The year of the quick getaway.” Travel Weekly. 17 Aug 2015. Web. <http://www.travelweekly.com/ConsumerSurvey2015/The-year-of-the-quick-getaway-yet-some-agents-beg-to-differ>
    7. Del Rosso, Laura. “Marketing: Referrals are a must for travel agents.” Travel Weekly. 17 Aug 2015. Web. <http://www.travelweekly.com/ConsumerSurvey2015/Pass-it-on-Referrals-are-a-must-for-travel-agents>
    8. Barro, Josh. “The Fadeout of the Mileage Run.” The New York Times. 12 Sept 2014. Web. <http://www.nytimes.com/2014/09/14/upshot/the-fadeout-of-the-mileage-run.html>
    9. Chipkin, Harvey. “Sharing economy: Awareness soars.” Travel Weekly. 17 Aug 2015. Web. <http://www.travelweekly.com/ConsumerSurvey2015/Sharing-economy-awareness-soars-young-usage-up>
    10. Bowen, Brent D. and Headley, Dean E., “Airline Quality Rating 2015.” Embry-Riddle Aeronautical University. 13 Apr 2015. Web. <http://globe.erau.edu/wp-content/uploads/Airline-Quality-Rating-2015.pdf>
    11. Leff, Gary. “Simple Truth: There are Too Many Hotel Brands, and We’ll Keep Getting More.” View From the Wing. 15 Apr 2015. Web. <http://viewfromthewing.boardingarea.com/2015/04/15/simple-truth-there-are-too-many-hotel-brands-and-well-keep-getting-more/>

Big Brains. Bad Brands: The Marketing Wasteland of B2B Financial Services Brands

  1. McKinsey, Business Branding: Bringing Strategy to Life, March 2013
  2. Hoovers.com.
  3. McKinsey, “How B2B Companies Talk Past Their Customers,” Oct. 2013
  4. Martin, Roger, “The First Question to Ask of Any Strategy,” Harvard Business Review, May 5, 2015.
  5. McKinsey, “How B2B companies Talk Past Their Customers,” Oct. 2013
  6. Financial Times, FT Fund Image, Q1 2013

Attention All Marketers: Mind The Gap!

  1. Se Selinger, David, “Big Data: Getting Ready for the 2013 Big Bang,” Forbes, 15 Jan 2013. Web: 8 Dec 2014, http://www.forbes.com/sites/ciocentral/2013/01/15/big-data-get-ready-for-the-2013-big-bang/.
  2. H Adler, Emily, “Here’s Why ‘The Internet Of Things’ Will Be Huge, And Drive Tremendous Value for People and Businesses,” Business Insider, 7 Dec 2013. Web: 8 Dec 2014, ; http://www.businessinsider.com/growth-in-the-internet-of-things-2013-10; Iansiti, Marco and R. Lakhanai, Karim, “Digital Ubiquity: How Connections, Sensors, and Data Are Revolutionizing Business,” Harvard Business Journal, Nov 2014 . Web: 8 Dec, 2014, https://hbr.org/2014/11/digital-ubiquity-how-connections-sensors-and-data-are-revolutionizing-business.
  3. Srivastava, Anshul, “2 Billion Smartphone Users By 2015: 83% of Internet Usage from Mobile [Study], DazeInfo.com, 23 Jan 2014. Web: 8 Dec 2014,http://www.dazeinfo.com/2014/01/23/smartphone-users-growth-mobile-internet-2014-2017/.
  4. “State of the American Consumer: Insights for Business Leaders,” GALLUP 2014.
  5. The Brand Intimacy Study 2014, Web: 8 Dec 2014,http://mblm.com/brandintimacy/static/download/MBLM_BrandIntimacy_2014_L.pdf.
  6. H Adler, Emily, “Here’s Why ‘The Internet Of Things’ Will Be Huge, And Drive Tremendous Value for People and Businesses,” Business Insider, 7 De

Who's Won Hearts and Minds As Well As Wallets This #BlackFriday

    1. Banjo, Shelly. “Black Friday Fades as Weekend Retail Sales Sink.” OnlineWSJ, November 30, 2014. Accessed December 2, 2014.http://online.wsj.com/articles/holiday-weekend-retail-sales-sink-11-1417376714.

The Brand-Intimate Future

  1. “What Is ‘Haptic Feedback’?,” MobileBurn, 2013.http://www.mobileburn.com/definition.jsp?term=haptic+feedback
  2. Dublon, G. and Paradiso, J.A., “Extra Sensory Perception,” Scientific American, July 2014. Web: 1 Aug. 2014. http://www.scientificamerican.com/article/how-a-sensor-filled-world-will-change-human-consciousness/.
  3. Ibid.
  4. Ibid.
  5. Ibid.
  6. Geirland, J., “Go With the Flow,” Wired, Issue 4.09, Sept. 1996. Web:http://archive.wired.com/wired/archive/4.09/czik.html.
  7. “Introduction to Google Glass,” The Guardian, 2 June 2014.http://www.theguardian.com/guardian-masterclasses/introduction-to-google-glass-michael-rosenblum-digital-course.
  8. “Watch,” Apple, 2014. https://www.apple.com/watch/overview/.
  9. Zuckerberg, M., Posts, Facebook, 25 March, 2014. Web:https://www.facebook.com/zuck/posts/10101319050523971.

Field Notes

Mobile Payment Apps Head-to-Head

  1. Moeser, Michael. “2016 Trend: #2 Mobile P2P Is the Killer App for Real-Time Payments.” Javelin. Javelin, 21 Jan. 2016. Web. 24 Mar. 2016. <https://www.javelinstrategy.com/blog/2016-trend-2-mobile-p2p-killer-app-real-time-payments>
  2. “How Many Smartphone Users Are Officially Addicted?” EMarketer. EMarketer, 31 July 2015. Web. 24 Mar. 2016. <http://www.emarketer.com/Article/How-Many-Smartphone-Users-Officially-Addicted/1012800>
  3. “Millennials Outnumber Baby Boomers and Are Far More Diverse.” United States Census Bureau. United States Census Bureau, 25 June 2015. Web. 24 Mar. 2016. <https://www.census.gov/newsroom/press-releases/2015/cb15-113.html>
  4. “Value of Mobile Peer to Peer Payments in The United States in 2013 and 2014 and Forecast Thereof till 2018 (in U.S. Billion Dollars).” Statista. Statista, n.d. Web. 24 Mar. 2016. <http://www.statista.com/ statistics/468619/value-of-mobile-p2p-payments-usa/>
  5. “FinTech – United States.” Statista. Statista, n.d. Web. 24 Mar. 2016. <https://www.statista.com/ outlook/295/109/fintech/united-states>
  6. Borison, Rebecca. “PayPal’s Venmo Could Soon Be a Big Moneymaker.” TheStreet. TheStreet, 18 Nov. 2015. Web. 24 Mar. 2016. <http://www.thestreet.com/story/13370690/2/paypal-s-venmo-could-soon-be-a-big-moneymaker.html>
  7. Yeung, Ken. “Square Cash Publicly Launches to Help You Send Money to Your Friends.” The Next Web. The Next Web, 16 Oct. 2013. Web. 24 Mar. 2016. <http://thenextweb.com/insider/2013/10/16/square-cash-launches-public-can-send-money-friends-email/#gref>
  8. Wagner, Kurt, and Peter Kafka. “Snapchat Thinks It Will Generate at Least $300 Million in Revenue This Year.” Recode. Recode, 07 Mar. 2016. Web. 24 Mar. 2016. <http://recode.net/2016/03/07/snapchat-thinks-it-will-generate-at-least-300-million-in-revenue-this-year/>

Meal Kit Brands Head-to-Head

  1. “No Time to Cook? Maybe a Cyber Chef Can Help,” Inc.com, 17 October 2014.http://www.inc.com/associated-press/no-time-to-cook-maybe-a-cyber-sous-chef-can-help.html
  2. “Blue Apron confirms $2 billion valuation in latest funding round,” MarketWatch, 9 June 2015 http://www.marketwatch.com/story/blue-apron-confirms-2-billion-valuation-in-latest-funding-round-2015-06-09-151033327
  3. Elizabeth Royte, “One-Third of Food Is Lost or Wasted: What Can Be Done,” National Geographic, 13 October 2014.http://news.nationalgeographic.com/news/2014/10/141013-food-waste-national-security-environment-science-ngfood/

Philosophy

  1. “2012 Norton Study: Consumer Cybercrime Estimated at $110 Billion Annually,” Press Release, September 5 2012. Web. October 12, 2012, http://symantec.com/about/news/release/article.jsp?prid=20120905_02
  2. “Report: “70% of Consumers Trust Brand Recommendations from Friends”,” March 21, 2013, http://mashable.com/2013/03/21/70-percent-brand-recommendations-friends/
  3. “IBM Institute for Business Value,” “CMOs and CIOs,” 2011, http://public.dhe.ibm.com/common/ssi/ecm/en/gbe03513usen/GBE03513USEN.PDF
  4. “Cisco Visual Networking Index: Global Mobile Data Traffic Forecast Update,” 2002-2017, February 6, 2013, http://cisco.com/en/US/solutions/collateral/ns341/ns525/ns537/ns705/ns827/white_paper_c11-520862.html
  5. “The average human experiences about 70,000 thoughts a day”, http://www.information-facts.com/health/the-average-human-experiences-about-70000-thoughts-a-day
  6. Carnegie, D., “The Rule of Balance – Logical Mind vs. Emotional Heart,” Westside Toastmasters, http://westsidetoastmasters.com/resources/laws_persuasion/chap14.html

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