LAB

Decoding emotional science and revealing how to build better bonds between brands and their users

We publish the largest study of brands based on emotion.

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The Next Generation
of Brand Intimacy

MBLM’s Brand Intimacy Study uses artificial intelligence to assess how the world’s leading brands perform based on the emotional connections they form with consumers.

Brand intimacy - a person in thought leadership for a marketing lab.

Brand Intimacy Book

Brand Intimacy rewrites the rule book on how to establish your brand, connect with your stakeholders and expand your market presence—all while increasing sales and customer satisfaction.

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Theory and Resources

Explore some of the core thinking around Brand Intimacy from the impact of emotion on decision-making and how intimacy manifests to how we’ve applied these insights into our model and measures.

Latest Articles

Young woman wearing headphones with eyes closed, accompanied by a tech circuit icon and the text "Tech & Telecom" on a dark, gradient background.

Technology brands have mastered control, scale, and dependence, but can they still master love?

A man in a suit holds a car key fob, with a wheel icon and the words "Automotive Luxury" displayed beside him against a dark background.

Beyond nostalgia, performance, and prestige: Better ways forward for the luxury automotive sector to outperform