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Our agency specializes in helping companies build emotional bonds with consumers by enhancing the essence, story, and experience of their brands

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Pioneering the science behind the bonds we form with the brands we use and love

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Customized software that fuels the bonds between brands and their stakeholders

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Luxury: Dior Shines Brightest

Examining Dior's growth in the Luxury industry

Luxury Brands: High costs, Low connections

Nike: Just Doing It

person in a car driving with automotive log on the side of image

Chevy Wins the Hearts of American Consumers

appliances-hero-image showing woman taking stuffed toy out of washing machine and child excited

Whirlpool: Leading the Pack

fast-food-hero-image of man eating a burger

Chick-fil-A: Climbing the Brand Intimacy Rankings

Examining the emotional bonds this chicken leader has built

retail-hero-image of man delivering a box

Dimensioning the Dominance of Amazon

From great to exceptional

Bubbling at the Top

Coca-Cola continues to lead, although challengers are emerging

With Amazon now in the UAE, what does it mean for local retailers?

Amazon and its Prime membership offering are now officially in the UAE

How Sweet It Is

How Sweet It Is

Exploring Hershey’s Brand Intimacy profile

The Importance of Building Brand Intimacy Between Online Retailers and Their Customers

Why e-commerce platforms need to leverage brand intimacy and build emotional connections with consumers

Dove Flies to First Place

Dove Flies to First Place

Following Dove’s rise to the top of the health & hygiene industry

Southwest Airlines Continues to Soar

Southwest Airlines Continues to Soar

Exploring how the top travel brand keeps flying high

How to Build Brand Intimacy Among Millennials

A quick guide on how brands can build ultimate brand relationships with millennials

Pin It to Win It

Pin It to Win It

Understanding Pinterest’s dominance in the apps & social platforms industry

American Express Does It Best

American Express Does It Best

Exploring the most intimate financial services brand

Making Sense of the Magic of Disney Parks

Making Sense of the Magic of Disney Parks

Exploring why consumers feel so close to this beloved brand

Luxury: Dior Shines Brightest

Examining Dior's growth in the Luxury industry

Luxury Brands: High costs, Low connections

Nike: Just Doing It

person in a car driving with automotive log on the side of image

Chevy Wins the Hearts of American Consumers

appliances-hero-image showing woman taking stuffed toy out of washing machine and child excited

Whirlpool: Leading the Pack

fast-food-hero-image of man eating a burger

Chick-fil-A: Climbing the Brand Intimacy Rankings

Examining the emotional bonds this chicken leader has built

retail-hero-image of man delivering a box

Dimensioning the Dominance of Amazon

From great to exceptional

Bubbling at the Top

Coca-Cola continues to lead, although challengers are emerging

With Amazon now in the UAE, what does it mean for local retailers?

Amazon and its Prime membership offering are now officially in the UAE

How Sweet It Is

How Sweet It Is

Exploring Hershey’s Brand Intimacy profile

The Importance of Building Brand Intimacy Between Online Retailers and Their Customers

Why e-commerce platforms need to leverage brand intimacy and build emotional connections with consumers

Dove Flies to First Place

Dove Flies to First Place

Following Dove’s rise to the top of the health & hygiene industry

Southwest Airlines Continues to Soar

Southwest Airlines Continues to Soar

Exploring how the top travel brand keeps flying high

How to Build Brand Intimacy Among Millennials

A quick guide on how brands can build ultimate brand relationships with millennials

Pin It to Win It

Pin It to Win It

Understanding Pinterest’s dominance in the apps & social platforms industry

American Express Does It Best

American Express Does It Best

Exploring the most intimate financial services brand

Making Sense of the Magic of Disney Parks

Making Sense of the Magic of Disney Parks

Exploring why consumers feel so close to this beloved brand

UAE telecom brands comparison

Comparison of UAE telecom brands from a brand intimacy perspective

Supermarket and convenience store apps

Peer-to-peer loans

Carsharing Brands Head-to-Head Mexico

Food Delivery Brands Head-to-Head

Mobile Payment Apps Head-to-Head

We tested six P2P payment services to see which has the best user experience

Meal Kit Brands Revisited

Reexamining this exciting category to see what's changed

Meal Kit Brands

We set out to test which meal kit brand is best

Car-Sharing Brands Head-to-Head

See what happens when MBLM test drives the top car-sharing brands

One Year with the Apple Watch

Users are Conflicted, Confounded, and Critical

The Six-month Itch

A Month With the Apple Watch

An Entirely New Kind of Intimate